For Private Health insurance rebates, receipts will be issued on the day of booking with the voucher so you can claim directly with your private health insurance company. Voucher number must be given at time of making the booking. Strictly 24 hours notice for a cancellation or change of appointment time is required or the voucher being used is void. Vouchers can be given to partners, family or friends. Vouchers are valid strictly for 36 months from the purchase date. Where the cost of the treatment/s and/or purchases exceeds the available voucher balance, the voucher holder will be required to make up the difference with an alternative form of payment. If you are choosing a 7 or 12 voucher pack, these vouchers are valid for 6 months.